Privacy Policy

At Gold Palace Jeweller, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or place an order on our website.

Information We Collect

We may collect:

• Personal information you provide (such as name, email address, phone number, billing/shipping address)

• Payment and transaction details (processed securely via trusted gateways)

• Order history and service records

• Usage data (IP address, browser type, pages visited, device information) via cookies and analytics tools

How We Use Your Information

We use your data to:

• Process and fulfill orders

• Communicate with you about your order status, updates, or promotions (if consented)

• Improve our website, products, and customer experience

• Detect and prevent fraud or misuse

• Comply with legal obligations

Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

• Trusted service providers (payment processors, courier/delivery partners) who help us operate our services

• Legitimate authorities if required by law, or in response to lawful requests

Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to keep your data safe, no online system is entirely foolproof.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and remember your preferences. You may disable or clear cookies via your browser settings; however, that might affect certain site functionalities.

Your Rights

You have the right to:

• Access and review your personal information

• Request corrections or updates to your data

• Request deletion of your personal data (where lawful)

• Opt out of promotional communications

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in practices, technology, or legal requirements. Any updates will be published on this page with a revised “Last Updated” date.

Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, please contact us at:
Email: info@goldpalace.com
Address: Shop# 1-G, Burj Al-Saeed, 99-Ferozepur Road, Ichra, Lahore.